$7.99 Flat Rate Shipping on All Orders

Dollhouse City Shipping Rates and Service

Dollhouse City has a standard set of shipping rates.  Shipping dollhouse kits can be an expensive endeavor.  We have scaled this rate to insure that you will receive a competitive rate.  In most cases Dollhousecity.com will pay more in shipping that what we charge.

Please feel free to contact us with any questions or concerns with your order or shipment.  You will find our customer service to be friendly and helpful during shipment.

Estimated Time of Arrival for Orders: 5 - 10 business days from order.

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Dollhouse City Return Policy

You will enjoy a 100% customer satisfaction guarantee at Dollhousecity.com  If you would like to return any item, please use the following process to do so:

1. All returns must be notified via e-mail to orders@dollhousecity.com to be eligible for a refund. 
     Please Note -  All Returns will be sent directly to the manufacturer and you will need the shipping information before your return the item
2. All returns must be within 30 days of date the order was received.
3. All Items must be in resale condition, including the original packaging.
4. Damaged items will be replaced with same or similar items only.
5. All returns must be sent back in packaging that prevents damage to the items.

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Have more questions? For your convvenience, we have a Frequently Asked Questions page that may have the answer to your question.